Better Life UAE is a specialized retailer of high-quality home appliances and household electronics, part of the Easa Saleh Al Gurg Group, established in 1960. The store offers a diverse range of products, including refrigerators, cookers, dishwashers, and laundry solutions, from global brands such as Siemens, Smeg, Gorenje, Zanussi, Vestfrost, Terim, Solis, Hostess, and Forbes, alongside its proprietary brand, Wolf Power. With over 400 products, it caters to a broad customer base.

Services and Features

Better Life provides additional services, including free delivery across the UAE, professional installation, post-installation product demonstrations, and 0% interest payment plans. The store operates a full-service and delivery center in Dubai’s Ras Al Khor Industrial Area, open from 8 AM to 5 PM, Monday to Sunday. It offers warranties on all products except accessories, starting from the delivery date, with details included in the order confirmation.

Delivery and Installation Policy

Delivery times vary by location in the UAE: 48 to 72 hours for Dubai, Sharjah, and Abu Dhabi; Sundays for Ajman; Wednesdays for Ras Al Khaimah and Umm Al Quwain; and Mondays and Thursdays for Al Ain and Fujairah. In case of unexpected delays, customers are informed of updated delivery schedules. For installation, a team of experts ensures efficient setup, though installing split air conditioning systems may incur additional costs.

Warranty and Repairs

A warranty is provided on all products except accessories, starting from the delivery date, with exceptions for post-delivery damage, misuse, or parts requiring periodic replacement (e.g., bulbs or gaskets). The warranty is voided if repairs are conducted by unauthorized third parties, non-original parts are used, or the product is resold. Upon a valid warranty claim, Better Life will repair or replace the defective product; if neither is feasible, a refund of the purchase price (excluding delivery/shipping fees) will be issued to the original payment method.