Vogacloset (vogacloset.com) is a leading UK-based online fashion retailer dedicated to bringing the latest European fashion trends to shoppers in the Middle East. Established in 2012, it has become a go-to platform for stylish and affordable clothing, shoes, accessories, beauty, and home products. With over 250,000 items from more than 400 brands, Vogacloset offers a delightful shopping experience for women, men, and kids.

About Vogacloset

Founded on May 15, 2012, as VOGACLOSET LIMITED, the company is headquartered in London (GOV.UK Company Profile). Vogacloset aims to bridge the gap between European fast fashion and Middle Eastern consumers, achieving remarkable growth with a compound annual growth rate (CAGR) exceeding 70% since 2015 (Datanyze Profile). Leveraging advanced technologies like data analytics and AI-driven recommendation engines, Vogacloset delivers a seamless and personalized shopping experience.

Website Features

Vogacloset’s website stands out with features that enhance the shopping experience:

• Extensive Product Range: Offers over 250,000 products, including casual clothing, dresses, shoes, accessories, beauty, and home items, catering to all family members (LinkedIn Profile).
• Daily Updates: Hundreds of new arrivals are added daily, keeping the inventory fresh and trendy.
• Flexible Payment Options: Supports cash on delivery, a popular choice in the Middle East, alongside other methods like Apple Pay (Crunchbase Profile).
• Low-Cost International Shipping: Provides shipping for 6.95 GBP, with the option to pay customs duties at checkout to avoid surprises.
• User-Friendly Interface: The website and app feature an intuitive design, making browsing and shopping effortless.

Promotions and Deals

Vogacloset attracts customers with regular promotional offers. For instance, a 40% discount on all products was advertised during Singles’ Day (Owler Profile). Other promotions include seasonal sales and flash deals, offering significant savings. Shoppers are encouraged to check the offers page or subscribe to the newsletter for the latest deals.

Customer Service

Vogacloset aims to provide exceptional customer service, but reviews suggest mixed experiences (Trustpilot Reviews). Some customers praise the post-sale services and fast delivery, with one reviewer describing an “amazing” experience (Trustpilot, Dec 04, 2024). However, others report challenges, including:

• Delayed Responses: Slow replies via email or WhatsApp.
• Return Issues: Difficulties in tracking returns or delays in refunds, with one customer waiting over 40 days without reimbursement.
• Product Quality: Complaints about subpar items, such as shoes that wear out quickly. Customers can reach support via email (customercare@vogacloset.com) or social media channels like Facebook (Facebook Page).

Unique Aspects for the Middle East Market

Vogacloset tailors its offerings to Middle Eastern shoppers:

• Cash on Delivery: A preferred payment option that builds trust.
• Diverse Collections: Products suited for local occasions like Ramadan or national holidays.
• Arabic Language Support: Likely offers an Arabic interface to enhance accessibility.

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• Online fashion store
• Middle East fashion
• European fast fashion
• Affordable fashion
• Women’s clothing
• Men’s clothing
• Kids’ clothing
• Beauty products
• Home products
• Cash on delivery
• Low international shipping
• Free return guarantee
• Fashion trends
• MENA region fashion
• UK-based fashion retailer